# Terms of Service

<mark style="color:$info;">**Last updated: 2025-12-15**</mark>

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1. About Fortem

These Terms of Service (“Terms”) govern your use of the Fortem platform (the “Service”).

Fortem operates through the following entities:

• FORTEM LABS S.A. (Panama)\
FORTEM LABS S.A., a company incorporated in Panama, is the sole operator of the Service. It is responsible for platform operations, user relationships, marketplace functionality, on-chain integrations, and all service-related activities.

Fortem provides technology-based, non-custodial marketplace and game-integration services. Fortem does not operate as a financial institution, custodian, broker, or payment service provider.

The Service is currently provided as a <mark style="color:$primary;">**beta service**</mark>. During the beta period, certain features may be incomplete, unstable, or subject to change without prior notice. Use of the Service during the beta period is at your own risk.

By using the Service, you agree to these Terms.

***

#### **2. Nature of the Service**

Fortem provides tools and infrastructure that enable:

* Creation of digital item collections by game developers and creators
* Exporting in-game items to on-chain assets
* Listing, selling, and purchasing digital items on supported blockchains
* Redeeming on-chain items back into participating games

Fortem is a **non-custodial technology intermediary**:

* Fortem does not store, hold, or control user assets
* Fortem does not intermediate payments or provide financial services
* All transactions occur directly between users via smart contracts
* Fortem is not a party to any transaction between buyers and sellers

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#### **3. User Accounts & Wallets**

You may create an account using email or other supported identity methods.

Access to the Service requires connecting a non-custodial wallet (including zkLogin-based wallets).

You are solely responsible for:

* The security of your wallet and private keys
* All transactions executed through your wallet

Fortem cannot recover lost private keys or reverse unauthorized transactions.

***

#### **4. Creator & Game Integration**

Developers and creators may:

* Create collections on Fortem
* Integrate Fortem APIs with their games
* Define metadata, item rules, and redemption flows

Creators are responsible for:

* Holding all necessary intellectual property rights
* Ensuring accuracy of metadata and item descriptions
* Secure API usage in accordance with provided documentation

Game integration enables:

* Exporting in-game items to Fortem
* Minting items to the user’s connected wallet
* Redeeming on-chain assets back into the game

***

#### **5. Marketplace Rules**

**Listings**

Users may list items in their wallet for sale at prices they determine.\
Misleading, fraudulent, or deceptive listings are prohibited.

**Purchases**

When an item is purchased, payment and ownership transfer occur on-chain via smart contracts.\
Transactions are final once executed on the blockchain.

**Fees**

Marketplace fees are collected automatically by smart contracts at settlement.\
Applicable fee rates are displayed within the Service and may be updated.

**Prohibited Market Behavior**

Users may not engage in:

* Wash trading
* Price manipulation
* Multi-account abuse
* Listing illegal or unauthorized content

***

#### **6. On-chain Transactions**

All transactions occur on supported blockchains.

Blockchain transactions are irreversible once confirmed.

Users are responsible for all applicable network and gas fees.

Fortem does not control smart-contract execution and cannot modify, cancel, or reverse transactions.

***

#### **7. Redeem Codes & Game Synchronization**

Exporting items from a game may generate a single-use redeem code.

Redeem codes:

* May be used only once
* May expire based on game-specific rules

Redeeming items back into a game depends on third-party game servers and integrations.

Fortem does not guarantee instant synchronization and is not responsible for failures caused by external game systems.

***

#### **8. User Conduct**

You agree not to:

* Use the Service for illegal activities
* Interfere with platform infrastructure, APIs, or smart contracts
* Upload or distribute infringing or unlawful content
* Exploit bugs or security vulnerabilities
* Circumvent rate limits or technical safeguards

Fortem may restrict or suspend access for violations.

***

#### **9. Compliance & Sanctions**

Fortem implements reasonable compliance measures appropriate for a non-custodial technology service.

Use of the Service is prohibited in jurisdictions subject to applicable international sanctions.

Suspicious activity may result in restricted access or reporting where legally required.

***

#### **10. Intellectual Property**

Users retain ownership of their uploaded assets.

By using the Service, you grant Fortem a limited, non-exclusive license to host, display, and process content solely for operational purposes.

All Fortem trademarks, software, and branding remain the exclusive property of Fortem.

***

#### **11. Governing Law & Dispute Resolution**

These Terms are governed by the laws of **Panama**.

Any dispute arising out of or relating to these Terms shall be resolved through **binding arbitration seated in Panama**, conducted in accordance with applicable arbitration rules.

***

#### **12. Changes to the Terms**

Fortem may update these Terms from time to time.

Revisions will be posted on this page, and continued use of the Service constitutes acceptance of the updated Terms.


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